1. Information We Collect
We may collect information submitted through our website, business communications, service agreements, and client-support workflows. This can include names, email addresses, telephone numbers, business names, project information, and messages.
For Evolve & Elevate Client Website Alerts, we collect the authorized representative's name, client business, mobile number, signature, consent date, enrollment record, and opt-out status.
2. How We Use Information
We use information to:
- Respond to inquiries and provide requested services.
- Develop, host, maintain, and support client websites and applications.
- Route website contact requests to the appropriate client representatives.
- Send authorized transactional website-request notifications.
- Maintain consent, support, security, and opt-out records.
- Comply with applicable laws and enforce our agreements.
3. SMS and Mobile Information
Evolve & Elevate Client Website Alerts sends recurring transactional notifications only to authorized representatives who have separately provided written consent. Message frequency varies based on website activity. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.
Mobile information non-sharing statement: Mobile phone numbers, SMS opt-in data, and SMS consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Public users who submit a contact form on a client website are not enrolled in this SMS program. Review the complete SMS consent workflow.
4. Service Providers and Required Disclosures
We may use service providers to operate hosting, email, security, analytics, and telecommunications infrastructure. These providers may process information only as needed to perform services for us and may not use SMS opt-in data for their own marketing. We may also disclose information when required by law, legal process, or to protect rights, safety, and system integrity.
5. Data Security and Retention
We use reasonable administrative and technical safeguards appropriate to the information we process. No transmission or storage method is completely secure. We retain information only as long as reasonably necessary for service delivery, consent documentation, legal obligations, dispute resolution, and security.
6. Your Choices
You may request access, correction, or deletion of personal information, subject to applicable legal and contractual requirements. SMS recipients may reply STOP at any time. For SMS assistance, reply HELP or contact us using the information below.
7. Contact Us
Questions about this policy may be sent to dbeck@evolveelevatemedia.com or (443) 416-5096.